Customer Support - Loyal Tee Boutique
Welcome to Loyal Tee Boutique in Clio, Michigan!

Customer Support

Shop with us ONLINE 24/7 at loyalteeboutique.com! We add new arrivals to our floor and website DAILY!!! Our address is 3430 W. Vienna Rd, Clio, Michigan 48420.
 
HOW TO CONTACT LOYAL TEE: If you have questions or would like to contact LTB, PLEASE send an email to [email protected] We will respond to you within 24 hours, Monday - Friday! You can also call the boutique at 810.547.1146 during open hours!
 
▪️ LOCAL PICK UP: Come pick up your online orders in the boutique Monday-Saturday during open hours. You can pick up same day! Remember, we are CLOSED every Sunday!
 
▪️ SHIPPING: We ship M-F! We will email tracking as it’s sent out!
 
▪️ HOLDING ITEMS: We DO NOT HOLD ITEMS without payment for over 24 hours and we do not have a layaway program. This is why it is very important to purchase your goodies online when you see it... items sell out fast!
 
▪️ EXCHANGES/RETURNS: For ONLINE ORDERS; please EMAIL LTB with the subject “Returns” to [email protected] within 14 days of receiving your item(s) to begin the return process. If shipping back a return, we cannot hold any items until we receive your item. At that point, we can see if the size requested for an exchange is available. For IN-STORE returns, we do not honor returns after 14 days have passed. Please respect our policy as we are a small business and inventory cycles quickly most of the time... 
 
▪️ DAMAGES: Things happen... Depending on the situation, we can exchange items if damaged within 30 days of purchase. If after 30 days, we can no longer accept the item and no credit can be given. Please email us at [email protected] (not via PM) if you have a damaged item. We try to check each item, but some do get missed. We do reserve the right to decline in any situation we feel is unfair.
 
▪️ Kinda Common Sense: If you purchase an item and walk out wearing it. Returning/Exchanging is voided the second you walk out of the door. At this point, the tags are off and the item cannot be resold.
 
▪️ SHIPPING: $7.95 FLAT RATE SHIPPING (as of 9/27/21), this is subject to rise as postage increases.
 
▪️ SHOPLIFTERS WILL BE PROSECUTED! We are a hard working family in a small town and I will not put up with shoplifting in my boutique. We have had a couple instances this year and it breaks my heart but those criminals have been contacted and banned. We have cameras and I don’t mess around! 
 
FOLLOW LTB ON INSTAGRAM!! Share your beautiful outfits and accessories using #loyalteeboutique! Instagram: @loyalteeboutique
 
xoxo - Tori Erickson
 
 

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